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 Newsletter
 DevXchange
 Academy10
 New Content Schedule
15/05 Welcome Virtual Demo1
08/05 Welcome Barnsley College
08/05 Welcome Butterfield Group Demo
04/05 Welcome Surrey and Sussex Healthcare NHS Trust
24/04 Welcome Refugee Council
24/04 Welcome Hillcoft College
18/04 Welcome Viridian
17/04 New Content: Six Weapons of Influence
28/03 Welcome Gelder Group
21/03 Welcome City of Glasgow College
19/03 Welcome Martin Plant Hire
19/03 Welcome Charles Wilson Engineers
19/03 Welcome Aston University
06/03 Welcome National Oceanographic Centre
21/02 New Content: Written English - Avoid Common Confusions
21/02 New Content: Social Media - How to avoid annoying your boss
19/02 Welcome Martin Plant Hire
15/02 Welcome Birmingham Metropolitan College
21/01 Welcome Milton Keynes Council
18/01 Welcome Banbury Howard
18/01 Welcome Health & Safety Certification Services
18/01 New Content: Using Social Media Responsibly
19/11 New Content: Safeguarding Vulnerable Adults
19/11 Welcome Greenwich Community College
19/11 Learning Impact Assessment
17/11 Welcome Wiltshire College
02/11 New Content: How to Impress Your Boss
01/11 Welcome HAE
28/10 New Content: Got a Smelly Problem?
28/10 Welcome Coleg Gwent
24/10 Learning Impact Assessment
13/10 New Content: Stand Your Ground!
11/10 Learning Impact Assessment
10/10 Employment Law Certificate
01/10 Welcome Leicester College
27/09 Learning Impact Assessment

Today's Free Lesson:

 Affect or Effect


Recent Lessons:

  WIN A FANTASTIC PRIZE on Learning at Work Day
  2012 Adult Learners' Week Competition
  Hodgson - Three Top Tips for Winning Over Your Team
  Microsoft Outlook 2010 (Intermediate) - Signatures
  Motivating to Improve Poor Performance (Part 2)
  Become a Better Communicator Using the LAER Method
  Managing Poor Performance (Part 1)
  How to Cope with Bossy Colleagues
  Are You A Well-Rounded Manager?
  Affect or Effect?
  Managing Equality and Diversity for Senior Managers
  Microsoft Outlook 2010 (Intermediate) - Appointments and Scheduling Meetings
  Change Your Inner Dialogue
  Stop Playing the Blame Game!
  Great Team Building Exercises
  The Six Weapons of Influence
  Motivating Others - Herzberg's Two Factor Theory
  Their, There or They're?
  Is 2.9 the Magic Number?
  Boost Work Satisfaction
  Why do Teams Fail to Perform?
  Bribery Act 2010 - What You Need to Know
  Managing Change Successfully - Kotter's 8 Step Approach
  Think on Your Feet
  Effective Teamwork - Understanding Team Roles
  Your or You're?
  SCAMPER to Innovate
  FREE MONEY!
  Social Media - How to avoid annoying your boss
  Are You Really Listening?
  Engaging your Employees
  Controlling Nerves
  Gain a Different Perspective - The Six Thinking Hats
  Improve Your Memory
  Think Differently - The Reframing Matrix
  Managing Email Overload
  Advanced Brainstorming
  Microsoft Outlook 2010 (Intermediate) - Rules and Alerts
  Our Favourite Tutorials of 2011
  Mind Mapping - Boosting Creativity
  Anger Management (or How to Survive a Family Christmas!)
  How To Ensure They 'Get It'
  How to Say No!
  How to Get More Done - Delegate!
  The Rule of Three - The Secret to Successful Communication
  Forming, Storming, Norming, Performing
  How to Remember People's Names
  Force Field Analysis - Understanding Change
  How to Handle a Difficult Conversation
  Building Confidence in Others
  Are You (Un)Conscious and (In)Competent?
  Business Strategy? SWOT you need.
  How to Persuade Your Boss
  Got a Smelly Problem? The Fishbone Diagram
  Maximise Your Potential
  Get the Most From Your High Achievers
  Improving Your Grammar & Writing Skills
  Manager's Guide to Family Friendly Policies
  Stand Your Ground
  Stress Management
  Stop Feeling Inferior
  Managing By Wandering Around (MBWA)
  Handle Criticism with Confidence
  A Coaching Approach to Feedback
  The Power of Positive Reframing
  Manager's Guide to the Classification and Rights of Workers
  The Importance of Empathy
  Helping People to GROW - A Coaching Model
  Getting Back Into Work Mode - Returning From Holiday
  New Manager - Getting It Right From the Start
  Developing Others - Six Ways to Train on the Job
  Take Control of Your Life
  Introduction to Discrimination - For Managers
  Get Your Life in Balance
  Maximise Future Profits - The Boston Matrix
  Quick Wins - The Key to Success
  Using Pressure to Maximise Productivity
  Microsoft PowerPoint - Slide Transitions
  Could You Improve Your Proofreading?
  Eliminate Wasted Work - Process Mapping
  Microsoft Word 2010 (Intermediate) - Mail Merge
  The Art of Being Patient
  Strategy for Success
  New Job? Flying Start!
  Respect the Iron Triangle - Project Management
  Improve Your Typing Speed
  Developing Others - Six Categories of Intervention
  How to be Assertive
  Assess Your Organisation - Weisbord's Six Box Model
  Barriers to Communication
  Managing Unambitious People
  MS Excel 2007 - Formulas
  Improve Your Grammar & Writing Skills (3)
  How to Effectively Manage Discipline And Grievance
  Microsoft PowerPoint 2010 (Intermediate) - Charts
  Improve Your Grammar & Writing Skills (2)
  Managing Information Securely
  Improve Your Grammar & Writing Skills (1)
  Manual Handling
  First Aid Scenarios - Part 1
  Be Confident!
  Get Efficient With Kanban
  Logical, Emotional and Professional Writing
  Absence Management - Best Practice and the Fit Note
  Boost Your Personal Impact
  Are You Ready for the New Employment Legislation?
  Microsoft Outlook 2010 (Beginners) - Organising email Messages
  How to Make Small Talk
  Boost Productivity with 5S
  Working With Difficult Colleagues
  Ice Breakers That Work
  10 Ways to Save Your Business Money
  Create Understanding and Trust - The Johari Window
  Managing Average Performers
  Staying Productive - Working From Home
  Make Great Decisions - The Vroom-Yetton-Jago Decision Model
  Microsoft Excel 2010 (Intermediate) - Logical Functions
  Get Clarity and Focus - Centre Yourself
  Successful Leadership in an Economic Downturn
  Microsoft PowerPoint 2010 (Beginners) - Text Boxes
  The 7 Cs of Great Communication
  Avoid Incompetence - Understanding The Peter Principle
  Microsoft Excel 2010 (Intermediate) - Goal Seek
  The Selling Cycle
  Managing Former Peers
  Microsoft Word 2010 (Beginners) - Find & Replace
  Be Safe - Lone Worker
  Understanding Power - The Five Forces
  Microsoft Word 2010 (Beginners) - Spelling & Grammar
  Conflict Resolution - Dealing with Angry People
  Leadership Style - The Blake Mouton Managerial Grid
  Microsoft Excel 2010 (Intermediate) - Charts
  Customer Service - Phrases to Avoid
  Overcoming Sales Objections
  Microsoft Excel 2010 (Intermediate) - Sparklines
  How to Build Rapport
  Successful Business Strategy - The 3C's Model
  Microsoft Excel 2010 (Beginners) - Headers & Footers
  Solving Problems
  Great Telephone Customer Service
  Develop a Great Customer Service Attitude
  Being an Entrepreneur
  Doing The Right Thing - Planning and Prioritising
  Performance Management 2011
  Success in 2011? - Start Here
  Are You The Entrepreneurial Type?
  Techniques to Increase Creativity
  Stop and Search - An Employer
  How to Motivate Yourself
  Stop Procrastinating... Now!
  Energise Your Selling Technique
  WIIFM - Getting People to Listen
  Productive and exciting team meetings
  The Rule of Three - The Secret to Successful Communication
  Engaging your Employees
  Make yourself promotable
  Equality Act 2010 - What are the key changes?
  How to have a difficult conversation
  How to retain talent
  MS Excel 2007 - References
  Achieve more with less - the 80/20 rule
  Understanding Learning Styles
  More HTML
  Negotiating Office Politics
  Avoiding the pitfalls of micro-management
  MS Outlook 2007 - Rules
  On-line networking - Getting started
  Effective teamwork - Understanding team roles
  How to impress your boss
  Forming, Storming, Norming, Performing
  Creating a Project with MS Office Project
  Prepare to succeed at interview
  What is CPD?
  Creating your first Web Page - HTML Part 2
  Ask Better Questions
  Motivate your sales team without spending money
  MS Excel - Logical Functions
  Controlling Nerves
  6 Ways to Close a Sale
  How to Write a Web Page - HTML Part 1
  What is Emotional Intelligence?
  MS Word - Tables and AutoFit
  Anger Management
  How to get the most from your Mentor.
  Credit Management - How to get paid on time.
  Nested IF Statements in Excel
  Resilience
  Using Conditional IF Statements in Excel
  Can You Read Faster?
  MS Outlook - Appointments
  How to say no!
  MS Excel - Importing Text Files
  Active Listening
  MS Word - Using Macros
  Grammar - Try This Test!
  New Manager - Getting It Right from the Start
  MS Excel Scenarios
  Problem Solving
  Employment Law Update 2010
  MS Outlook - Adding a Signature
  Change Your Inner Dialogue
  The 4 Ps of Marketing
  Pictures & Images - MS Word
  Secrets of Persuasion
  How to Motivate People (3 theories)
  Goal Seek - MS Excel
  Improve Your Memory
  How to get more done - delegate!
  MS Word - Find and Replace
  Taking Minutes in Meetings
  MS Excel - Sorting & Filtering
  Absence Management - The Back to Work Interview - Personal Trainer
  Bullying & Harassment - Personal Trainer
  Successful Networking - Personal Trainer
  MS Excel - Pivot Tables - Personal Trainer
  Charisma - Developing the X Factor
  How to be an Influencing Star
  Delivering Fantastic Customer Service - Personal Trainer
  Asbestos Awareness - Personal Trainer
  Negotiating - A Game - Personal Trainer
  Assertiveness and Self Confidence - Personal Trainer
  Managing eMail Overload - Personal Trainer
  Giving Critical Feedback - Personal Trainer
  Conflict Resolution Scenarios - Personal Trainer
  He missed the deadline! - A coaching opportunity - Personal Trainer
  Getting more from MS Excel Spreadsheets - Personal Trainer
  Grammar and Writing Skills - Personal Trainer
  First Aid Scenarios - an refresher programme
  Essential Time Management - SkillGate/Academy10 Personal Trainer

[coming soon]

See also:

Management & Self Development
Care Construction
Housing Colleges
Hospitality Insurance

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